Shipping Information

The Onduline USA Store is designed to sell products to customers in the United States.

  • We ship to customers in the United States.
  • For customers in Hawaii and Alaska we ship up to 7lbs via USPS. For larger orders please contact customer service. 
  • We do not ship to customers in any other country.
  • We offer four tiers of flat-rate shipping based on the weight of the shipment.

Your order requires processing time and shipping time.

Processing Orders
We process orders Monday through Friday between 8:00 am and 5:00 pm Eastern Time. If your order is placed after 5:00 pm, it will be processed on the next business day.

Shipping Orders
For orders that do not require LTL shipment, we ship by UPS Ground. The shipping time depends on the destination distance from our warehouse in Fredericksburg, Virginia. Most shipments are picked up from us within two business days.

National holidays will delay processing and shipping times.